CXO Lunch & Learn - Successful Digital-First Business and Introducing CTO-as-a-Service

In today’s increasingly digital world, digital transformation is imperative for survival. But what does it take to be a successful digital-first business? Beyond simply deploying the latest modern technologies, business leaders need to reimagine their business models to disrupt the status quo. Their focus should be on how they can deliver their products and services to the customer faster and with the least amount of friction.

Seminar objectives:
 This session aims to focus on how:

• Digital transformation plays a central role as a business differentiator to drive growth, increase productivity, lower operation cost, and support customer retention;
• To improve customer experiences around the digital-first customer;
• To manage cybersecurity risks when embarking on a digital-first strategy;
• IMDA’s latest digitalisation initiative CTO-as-a-Service can help SMEs achieve their digitalisation and growth goals with professional digital consultancy at no costs; and
• Be inspired by SMEs who have successfully transformed to be customer-centric and grown their business during this challenging time.

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